PSEG Long Island is prepared for the expected nor’easter which could bring heavy rain and winds with gusts potentially reaching 45 mph tomorrow morning through Wednesday morning. Winds of that strength can bring down trees and tree limbs onto power lines.
In anticipation of the storm, PSEG Long Island is getting ready to respond to potential power outages, performing system checks on critical equipment and ensuring the availability of critical materials, fuel and other supplies.
PSEG Long Island responds to power outages and electric emergencies 24/7 and will have additional personnel on hand to work on power lines and clear tree debris.
STAY AWAY FROM ANY DOWNED WIRE. Assume that any downed wire is a live electric wire. Do not approach or drive over a downed wire. If a wire falls on a vehicle, occupants should stay in the vehicle until help arrives. Additionally, parents are urged to check for downed wires in areas where their children might play. To report a downed wire, call 1-800-490-0075 anytime and let us know the nearest cross street.
IF YOU LOSE POWER
First check your neighborhood. If you are the only one without power, check your fuse box for tripped circuit breakers or blown fuses. If that’s not the problem, look outside at the wire between your house and the utility pole. If it is down, report it immediately to PSEG Long Island by phone.
Report a power outage using any of the following methods:
- Phone: 1-800-490-0075
- Mobile devices: Text “OUT” to PSEGLI (773454). You’ll receive ongoing updates about the status of your outage. If you’re not registered, text REG to PSEGLI (773454) or visit My Account.
- Online: psegliny.com/stormcenter
If you call and receive an automated response, please follow the prompts, as the system is designed to route your call to the right destination. If you have specific information regarding damage to wires, transformers or poles, please stay on the line to speak with a representative to provide that information.
General outage activity throughout our service territory is also available online and on our mobile website at www.psegliny.com. Updates are posted on www.psegliny.com/stormcenter during severe weather.
In addition, if outages are widespread, we will activate our social media pages to keep the public informed about restoration progress. Customers can follow us at http://twitter.com/PSEGLI and http://www.facebook.com/PSEGLI.
At PSEG Long Island, customer and employee safety is first and foremost. Remember, safety is always the only choice.
CUSTOMERS WITH LIFE-SUSTAINING EQUIPMENT
Individuals who rely on electricity to operate life-sustaining electronic equipment, such as a respirator or dialysis machine, should notify PSEG Long Island at 1-800-490-0025. They should also inform their rescue squads and fire departments of their needs, in case of emergency. Customers with life-sustaining equipment should also have emergency back-up equipment on hand, since immediate power restoration cannot be guaranteed.
DRIVING NEAR OUR WORKSITES OR VEHICLES
Please slow down and be alert, especially when driving past PSEG Long Island crews working to restore power. Driving too fast can endanger you and our employees and hamper their work. PSEG Long Island crews use work area protection — traffic cones, utility work signs and flaggers — to allow them to do their jobs safely.
GENERAL STORM PREPAREDNESS TIPS
Mother Nature can be unpredictable. It’s wise to have an emergency kit on hand year-round. Things to include:
- A battery powered radio
- A corded telephone (Cordless phones will not work if the power is out)
- Flashlights and extra fresh batteries
- Car charger for mobile devices
- A first-aid kit
- Bottled water and an adequate supply of non-perishable food
- A non-electric can opener
- Matches and candles with holders
- Extra blankets and sleeping bags
A list of emergency phone numbers, including PSEG Long Island’s 24/7 Electric Emergency line: 1-800-490-0075. Call this number to report power outages or downed wires